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Terms of Use
Effective date: May 4, 2026. These Terms of Use ("Terms") are a legal agreement between you and Omi ("Omi," "we," "us," or "our") governing your access to and use of our website, mobile app, and related services (collectively, the "Services").
By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You must be at least 13 years old to use the Services. If a higher age of digital consent applies where you live, you may use the Services only if you meet that requirement. If you are under the age of majority in your location, you may use the Services only with permission from a parent or legal guardian.
Omi is a reflection and decision-support tool designed to help you understand patterns, values, priorities, and tradeoffs. Omi does not provide therapy, medical care, diagnosis, treatment, legal advice, financial advice, or crisis support. The Services are not a substitute for professional judgment or care.
If you are in danger, may harm yourself or others, or need urgent help, stop using the Services and contact local emergency services immediately. In the United States, you can call or text 988 for the Suicide & Crisis Lifeline.
Some features may require an account. You agree to provide accurate information, keep your credentials secure, and notify us promptly if you suspect unauthorized access. You are responsible for activity that occurs through your account.
You may provide reflections, answers, decisions, goals, feedback, or other content through the Services ("User Content"). You keep ownership of your User Content. You grant Omi a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, and use your User Content only as needed to provide, maintain, secure, personalize, and improve the Services, and as otherwise described in our Privacy Policy.
You represent that you have the rights needed to submit your User Content and that it does not violate law or the rights of others.
The Services may generate reflections, summaries, recommendations, or other outputs using artificial intelligence ("Outputs"). Outputs may be incomplete, inaccurate, outdated, or not appropriate for your circumstances. You are responsible for evaluating Outputs before relying on them or making decisions.
You agree not to:
The Services, including software, design, text, graphics, logos, prompts, features, and other materials, are owned by Omi or our licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own personal, non-commercial purposes.
Some features may be free, and others may require payment or a subscription. Prices, billing terms, renewal terms, cancellations, and refunds may be presented in the app, on our website, or by the applicable app store or payment provider. If you purchase through Apple, Google, Stripe, or another provider, your purchase may also be governed by that provider's terms.
The Services may link to or integrate with third-party services, platforms, app stores, payment processors, analytics providers, AI providers, or content. We do not control third-party services and are not responsible for their content, practices, or availability.
If you provide ideas, suggestions, or feedback, you grant Omi permission to use them without restriction or compensation. We appreciate feedback, but we may already be working on similar ideas.
We may update, suspend, discontinue, or change the Services at any time. We may also update these Terms. If changes are material, we will provide notice by posting updated Terms, updating the effective date, or using other legally required methods. Your continued use after changes become effective means you accept the updated Terms.
You may stop using the Services at any time. We may suspend or terminate your access if we believe you violated these Terms, created risk, or used the Services in a way that may harm Omi, other users, or third parties. Sections that by their nature should survive termination will survive.
The Services are provided "as is" and "as available." To the fullest extent permitted by law, Omi disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability. We do not warrant that the Services or Outputs will be uninterrupted, secure, error-free, or meet your expectations.
To the fullest extent permitted by law, Omi and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, goodwill, or business interruption. To the fullest extent permitted by law, Omi's total liability for any claim related to the Services will not exceed the greater of the amount you paid to Omi for the Services in the 12 months before the claim or 100 U.S. dollars.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Omi and its affiliates, officers, employees, contractors, and licensors from claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of the Services, your User Content, or your violation of these Terms.
These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules. Before filing a claim, you and Omi agree to try to resolve disputes informally by contacting hi@heyomi.co. If a dispute cannot be resolved informally, the state or federal courts located in California will have exclusive jurisdiction, unless applicable law requires a different forum.
You may not assign these Terms without our permission. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any additional terms presented to you, are the entire agreement between you and Omi regarding the Services.
Questions about these Terms can be sent to hi@heyomi.co.